What experience do you have in negotiation and conflict resolution?

Sample answer to the question

I have some experience with negotiation and conflict resolution. In my previous role as a legal intern, I had the opportunity to negotiate and draft contracts on behalf of the company. I also assisted in resolving conflicts between the company and its clients. I utilized my strong communication and analytical skills to understand the perspectives of all parties involved and find common ground. Although my experience is limited, I am eager to further develop my negotiation and conflict resolution skills in a more senior role like this one.

A more solid answer

In my previous role as a legal intern, I gained valuable experience in negotiation and conflict resolution. I successfully negotiated and drafted agreements with clients, resulting in mutually beneficial outcomes. Additionally, I handled a number of conflicts between colleagues, utilizing active listening and mediation techniques to find resolutions that met everyone's needs. My experience may be limited, but I have a strong foundation in negotiation and conflict resolution and I am eager to continue developing these skills in a more senior position like the General Counsel role at your company.

Why this is a more solid answer:

This is a solid answer because it provides specific details about the candidate's accomplishments in negotiation and conflict resolution, showcasing their skills and abilities in these areas. However, it could be improved by providing more examples or specific results from their previous experience.

An exceptional answer

I have developed a strong expertise in negotiation and conflict resolution throughout my career. In my previous role as a legal intern, I successfully negotiated and finalized complex contracts, resulting in significant cost savings for the company. I also implemented a conflict resolution program within the organization, training employees in effective communication and conflict management techniques. As a result, we saw a decrease in workplace conflicts and an increase in overall productivity. Additionally, I have completed advanced training courses in negotiation and conflict resolution to further enhance my skills. I am confident in my ability to handle any negotiation or conflict resolution challenge that may arise in the General Counsel role, and I believe that my experience and expertise make me the ideal candidate for this position.

Why this is an exceptional answer:

This is an exceptional answer because it not only provides specific examples of the candidate's accomplishments in negotiation and conflict resolution, but also demonstrates their ability to go above and beyond by implementing a conflict resolution program and seeking additional training. The answer highlights the candidate's expertise and showcases their value to the company.

How to prepare for this question

Review and understand key negotiation and conflict resolution principles, such as BATNA (Best Alternative To a Negotiated Agreement) and interest-based negotiation.
Reflect on past experiences where you successfully resolved conflicts or negotiated agreements, and prepare specific examples to share during the interview.
Familiarize yourself with the company's industry and potential legal issues that may arise, so you can demonstrate your knowledge and ability to navigate these challenges.
Consider taking additional training courses or workshops in negotiation and conflict resolution to further enhance your skills and credentials.
Practice active listening and effective communication techniques, as these are essential to successful negotiation and conflict resolution.

What interviewers are evaluating

Negotiation skills
Conflict resolution skills
Experience level