JUNIOR LEVEL

Are you able to attend and complete the airline's training program?

Sample answer to the question

Yes, I am able to attend and complete the airline's training program. I understand that it is a crucial step in becoming a flight attendant and I am fully prepared to dedicate myself to the training process. I have a strong commitment to learning and I am excited to acquire the necessary knowledge and skills to provide exceptional customer service and ensure the safety and comfort of passengers. I am confident in my ability to handle stressful situations and work irregular hours. I am also physically fit and capable of standing and moving around the cabin for long hours. Overall, I am eager to start my career as a flight attendant and I have the determination to successfully complete the training program.

A more solid answer

Yes, I am fully committed to attending and successfully completing the airline's training program. I understand that being a flight attendant requires continuous learning and I am excited to acquire all the necessary skills and knowledge. Throughout my previous job as a customer service representative, I consistently demonstrated the ability to handle stressful situations with calmness and professionalism. I am flexible and adaptable, having worked irregular hours including weekends and holidays in order to meet customer needs. Additionally, I have a background in sports which has enhanced my physical stamina, allowing me to stand and move for long hours. I am confident that my dedication, resilience, and positive attitude will ensure my successful completion of the training program.

Why this is a more solid answer:

The solid answer expands upon the basic answer by providing specific examples and experiences that demonstrate the candidate's commitment to learning, ability to handle stressful situations, flexibility, and physical stamina. It mentions their previous job as a customer service representative and their background in sports, which adds credibility to their claims. However, it could be improved by mentioning any additional relevant qualifications or experiences, such as language proficiency or first aid and CPR certification.

An exceptional answer

Yes, attending and completing the airline's training program is a top priority for me. I am not only committed to learning but also passionate about providing exceptional customer service and ensuring the safety and comfort of passengers. In my previous role as a flight attendant intern, I had the opportunity to handle various stressful situations with ease, including managing passenger conflicts and handling in-flight medical emergencies. I am comfortable working irregular hours and have a track record of going above and beyond to assist passengers, even going as far as learning basic phrases in multiple languages to better communicate with diverse passengers. Moreover, I hold a current CPR and first aid certification, which enables me to respond effectively in emergency situations. My physical stamina is excellent, thanks to my regular fitness regimen, allowing me to perform tasks with efficiency and energy throughout long flights. I am confident that my dedication, skills, and experiences make me well-suited to successfully complete the airline's training program and excel in the role of a flight attendant.

Why this is an exceptional answer:

The exceptional answer goes beyond the solid answer by providing additional specific examples and experiences that demonstrate the candidate's commitment to learning, ability to handle stressful situations, flexibility, physical stamina, and language proficiency. It mentions their previous role as a flight attendant intern, where they gained firsthand experience in managing passenger conflicts and handling medical emergencies. It also highlights their CPR and first aid certification, as well as their dedication to staying physically fit. The answer showcases the candidate's passion and goes into more detail, making it stand out as exceptional. However, it could be further improved by providing specific examples of how the candidate has delivered exceptional customer service in the past.

How to prepare for this question

Research the airline's training program and familiarize yourself with the specific topics and skills that will be covered.
Reflect on your past experiences and identify situations where you have demonstrated commitment to learning, ability to handle stressful situations, flexibility, and physical stamina. Prepare specific examples to share during the interview.
If you have any relevant qualifications such as language proficiency or first aid and CPR certification, ensure they are prominently mentioned on your resume and be prepared to discuss them in detail.
Highlight any experiences where you have provided exceptional customer service, going above and beyond to meet customers' needs and expectations.

What interviewers are evaluating

Commitment to learning
Ability to handle stressful situations
Flexibility
Physical stamina