Can you describe your experience as a Freight Broker or in a related logistics role?

I have worked as a Freight Broker for 3 years, where I was responsible for negotiating terms and rates with carriers to secure transportation services. I built strong relationships with shippers and carriers and used logistics software to match shipments with appropriate carriers. I ensured compliance with transportation laws and regulations and resolved any issues that arose during the shipping process. Additionally, I stayed updated with market trends to offer competitive services and provided excellent customer service and support to all parties involved.

During my 3 years as a Freight Broker, I honed my negotiation and communication skills by successfully securing transportation services at competitive rates. I thrived in a fast-paced environment, multitasking and managing multiple shipments simultaneously. When faced with challenges, I relied on my strong problem-solving abilities to find practical solutions that ensured on-time delivery. I am proficient in using industry-leading logistics software and technology, such as Transportation Management Systems (TMS), to match shipments with the most suitable carriers. I have a comprehensive understanding of transportation laws and regulations, ensuring compliance and minimizing risk. Building strong relationships with shippers and carriers has been a cornerstone of my success as a Freight Broker, as it fosters trust and enables seamless coordination. Additionally, my commitment to providing exceptional customer service has not only resulted in satisfied clients but also contributed to repeat business and referrals.

As a Freight Broker with 3 years of experience, I have successfully negotiated transportation services with carriers, resulting in cost savings of over 15% for my clients. My ability to multitask and handle multiple shipments efficiently allowed me to increase my workload by 25% without compromising on delivery times. In a challenging situation where a carrier unexpectedly canceled a shipment, I quickly resolved the issue by sourcing an alternative carrier within 2 hours, ensuring minimal disruption to the supply chain. I am not only proficient in a range of logistics software and technologies, including Transportation Management Systems (TMS), but I have also implemented process improvements that increased workflow efficiency by 20%. Furthermore, my comprehensive knowledge of transportation laws and regulations has enabled me to mitigate risks and maintain compliance without any violations. By prioritizing excellent customer service and relationship-building, I have successfully retained 90% of my clients and received numerous positive feedback regarding my responsiveness and problem-solving skills.